Privacy Policy

We may collect personal and business information that you voluntarily provide to us, including name, email address, phone number, business name, business address or service area, website URL, social media links, project details, service interests, budget or timeline information, messages submitted through forms, call/email/text/meeting communications, and information needed to provide website, SEO, CRM, automation, or digital services.

We may also collect technical and usage information when you visit our website, including IP address, browser type, device type, operating system, pages visited, time spent on the website, referring website or traffic source, general geographic location, form interactions, clicks, buttons, page interactions, cookies, pixels, analytics identifiers, or similar tracking information.

If you become a client, you may provide additional information needed for us to perform services, including website credentials, domain or hosting access, CRM access, Google Business Profile access, customer or lead information, brand assets, media files, business records, forms, reviews, service details, and communication templates.

Clients are responsible for ensuring they have the legal right to provide this information to Whitestone Web Solutions and that any customer, lead, or third-party data provided has been collected and shared lawfully.

We may use information to respond to inquiries; provide quotes, proposals, or service information; schedule calls or meetings; communicate with leads and clients; provide website, SEO, CRM, automation, review, and related services; build, manage, or improve websites and digital systems; configure CRM, automation, forms, calendars, emails, SMS, or review request systems; process payments; manage projects and client relationships; improve website performance and user experience; analyze website traffic and marketing performance; send service-related communications; send follow-up or marketing communications where permitted; maintain business, legal, tax, accounting, and security records; protect our rights, business, website, systems, clients, and users; and comply with applicable laws and legal obligations.

When you submit a form, call, email, text, schedule a meeting, or otherwise contact Whitestone Web Solutions, we may use the information you provide to respond, follow up, provide requested information, or deliver services.

By providing your contact information, you authorize us to contact you using the information provided. Message and data rates may apply to text communications.

You may request that we stop sending non-essential communications. We may still send transactional, administrative, project-related, legal, security, or service-related communications when necessary.

Our website may use cookies, analytics tools, tracking pixels, scripts, tags, or similar technologies to understand website performance, improve user experience, evaluate marketing efforts, and understand how visitors interact with the website.

These tools may collect information about your device, browser, website activity, traffic source, and interactions with pages or forms.

You can usually adjust cookie settings through your browser. Disabling cookies may affect certain website features or functionality.

Whitestone Web Solutions may use third-party tools, software, and service providers to operate the website, manage communications, deliver services, process payments, and support business operations. These may include website hosting providers, domain registrars, website platforms or frameworks, CRM platforms, white-label software providers, automation tools, email and SMS service providers, analytics providers, form and scheduling tools, payment processors, review platforms, cloud storage providers, project management tools, security and performance tools, marketing platforms, and advertising platforms.

These third parties may collect, process, store, or access information according to their own privacy policies, terms, and security practices. Whitestone Web Solutions is not responsible for the privacy practices, security practices, or content of third-party platforms or websites.

If you are a client, Whitestone Web Solutions may help configure, customize, manage, or provide access to CRM systems, automation workflows, review request systems, forms, calendars, lead follow-up systems, email tools, SMS tools, and related communication platforms.

These systems may process information about the client, the client's leads, the client's customers, website visitors, form submissions, appointments, messages, and reviews.

Clients are responsible for ensuring they have appropriate rights, permissions, consents, and legal basis to collect, upload, process, communicate with, or store customer and lead information in these systems.

Whitestone Web Solutions does not sell personal information.

We may share information when reasonably necessary to provide requested services; operate our website and business; communicate with you; work with trusted contractors, vendors, platforms, or service providers; process payments; manage CRM, automation, website, or marketing systems; comply with legal obligations; enforce our agreements or policies; protect our rights, business, clients, users, systems, or property; or respond to lawful requests from government, regulatory, or legal authorities.

We use reasonable administrative, technical, and organizational measures designed to protect information from unauthorized access, misuse, loss, disclosure, alteration, or destruction.

However, no website, internet transmission, email system, CRM, software platform, cloud system, or electronic storage method can be guaranteed to be completely secure. You provide information at your own risk.

We may retain information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide services, manage client relationships, comply with legal, tax, accounting, security, or business recordkeeping obligations, resolve disputes, enforce agreements, and operate our business.

When information is no longer needed, we may delete, archive, anonymize, or securely store it according to our business needs and legal obligations.

Depending on your location and applicable law, you may have the right to request access to, correction of, deletion of, or limitation on certain personal information.

You may also request that we stop sending non-essential marketing or follow-up communications.

To make a privacy-related request, contact us at:

levigrover@whitestonews.com

We may need to verify your identity before responding to certain requests. We may also retain information when required or permitted by law, for legitimate business purposes, or to complete active services.

If you receive marketing or non-essential communications from Whitestone Web Solutions, you may request to opt out.

For emails, you may use any unsubscribe instructions provided or contact us directly.

For text messages, you may reply with an opt-out request if supported by the messaging system or contact us directly.

Opting out of marketing messages does not prevent us from sending necessary service, project, transactional, legal, security, or administrative communications.

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.

If we learn that we have collected personal information from a child under 13, we will take reasonable steps to delete it.

Our website may contain links to third-party websites, tools, platforms, or services. We are not responsible for the privacy practices, terms, security, content, or operations of third-party websites or services.

You should review the privacy policies and terms of any third-party websites or platforms you use.

Whitestone Web Solutions is based in the United States. If you access our website or services from outside the United States, you understand that your information may be processed and stored in the United States or other locations where our service providers operate.

Whitestone Web Solutions may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date. Continued use of the website or services after updates are posted means you accept the updated Privacy Policy.

If you have questions about this Privacy Policy or how your information is handled, contact us at:

Whitestone Web Solutions
Athens, Georgia
Email: levigrover@whitestonews.com